Alexander Resources Telephone Consumer Protection Act (TCPA)
Experts and Consultants

Equipment, Technology and Call Analysis

Expert Witness and Litigation Support Services

Alexander Resources provides a variety of expert witness and litigation support services covering violations of the Telephone Consumer Protection Act, 47 U.S.C. § 227 ("TCPA"). Included are unsolicited telephone and cell phone calls, pre-recorded calls, autodialed calls, unsolicited faxes, unauthorized SMS and text messages, robocalls, and junk faxes.

These services include expert witness reports, depositions, trial testimony, technical consulting, call and message analysis, technical evaluations and analysis of equipment.

Technical Evaluations and Analysis
Technical, operational and functional evaluations determine whether the equipment, system, or program used to place calls or send messages constitutes an Automatic Telephone Dialing System (ATDS) under the TCPA. Included are:

  • autodialers
  • automatic text alert systems
  • equipment that dials numbers automatically
  • equipment that dials telephone numbers using a computer database
  • predictive dialers
  • predictive dialing software
  • random number generators
  • sequential number generators
  • SMS/text delivery systems
  • systems that dial numbers without human intervention
These technical evaluations also determine whether the subject system or equipment has or had the capacity, capability, or ability to:
  • automatically input numbers
  • utilize lists or databases of known, nonrandom telephone numbers
  • store or produce telephone numbers to be called
  • use a random or sequential number generator
  • autonomously produce telephone numbers by any means
  • generate numbers on a random or sequential basis
  • dial numbers randomly or sequentially
  • dial numbers automatically (automated dialing)
  • call, fax or send text or SMS messages from numbers that are inputted and or generated
  • dial or send fax or text or SMS messages without human intervention
  • dial or send fax or text or SMS messages from a list
  • convey prerecorded or artificial voice messages to the number called without human intervention or the use of a live operator
  • be programmed to generate telephone numbers
And whether an ATDS or similar system was actually used to make calls or send messages


Call and Message Analysis
This analysis includes examination of dialed and received call and message records and lists to determine which were:
  • actually completed and which were abandoned
  • made to a cellular phone
  • received by a cellular phone
  • made to a landline phone
  • received by a landline phone
  • on the Do Not Call (DNC) list at the time of the call/message
  • made to numbers:
    • with an established business relationships
    • with expressed consent
    • during an allowed grace period

This analysis also:

  • assesses the accuracy of carrier Call Detail Records, subscriber invoices and billing systems and practices
  • analyzes calling & messaging patterns and behavior
  • evaluates call and message event recording, timing and rating (pricing) technologies, systems and methods
  • determines the actual start, end, and duration times for calls and messages
  • determines the actual number of calls and messages sent and or received
  • assesses the accuracy and reliability of the systems, methods, and practices used by carriers to identify completed calls and to rate calls and to categorize calls
  • implements message processing call audits of usage records including call detail records and message records
  • identifies errors caused by defective records, records not generated, records not collected, lost records or records not properly processed.















 
Other expert and consulting services focus on:
3G
4G
Bluetooth
CDMA
Cell Phones
Cell Phone Records, Billing and Usage
Cellular
GSM
LTE
Messaging
Mobile
Mobile Phones
Smartphones
Radio Spectrum
Telephone Consumer Protection Act (TCPA)
UMTS
WCDMA
Wireless

Our Litigation Support Services are headed by Mr. Jerry Kaufman, the president of Alexander Resources. In addition to managing all engagements, he directly manages the research and production of all expert reports, analysis, and testimony. He personally testifies at trial and depositions.

Please refer to Mr. Kaufman's biography for additional information on his background and capabilities.

For a confidential review of your requirements, please contact Carol Smyth at 972-818-8225 or via e-mail at CSmyth@AlexanderResources.com

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